Privacy Policy

Introduction

This Privacy Policy describes how Prime (prime.gs) collects, uses, and protects user data on the platform. By using the service, you agree to this policy. This policy forms part of the Terms of Service.

Information Collection

We collect information you provide when registering and using the service:

• Email address
• Username
• Profile avatar
• Stream information (title, duration, metadata)
• Chat messages and viewing data

Automatically collected data:

• IP address and geolocation
• Device type, browser, operating system
• Server logs and access records
• Data obtained through cookies and similar technologies

Information Usage

We use collected information for:

• Provide and improve our services
• Personalizing your experience and platform functionality
• Communicating with you about important matters (notifications, support)
• Ensuring security, preventing fraud and abuse
• Content moderation and enforcement of Community Rules
• Fulfilling legal obligations and protecting our rights

Legal Basis for Processing

Data processing is based on: contract performance (service provision), your consent (where applicable), legitimate interest (security, moderation, fraud prevention), and legal obligations. We may process data to the extent necessary for these purposes.

Data Sharing

We may share data with: (a) service providers (hosting, CDN, analytics, payments) who process data on our instructions; (b) law enforcement and judicial authorities upon lawful request or as required by law; (c) successors in the event of merger, sale, or reorganization. We do not sell personal data to third parties for marketing purposes.

Data Retention

We retain data for as long as necessary to provide the service and fulfill legal obligations. After account deletion, data is removed within a reasonable period, except where retention is required for: (a) dispute resolution; (b) legal compliance; (c) protection of legitimate rights. Logs and technical data may be retained longer for security purposes.

Data Protection

We implement technical and organizational measures to protect data (encryption, access controls, secure infrastructure). However, no method of transmission over the internet is completely secure. We do not guarantee absolute protection against unauthorized access, use, or loss of data.

International Data Transfers

Data may be processed and stored on servers located outside your country. We take reasonable measures to ensure adequate protection for international transfers. By using the service, you consent to such transfers.

Children's Privacy

The service is not intended for persons under 13. We do not knowingly collect data from children under 13. Persons aged 13–18 are advised to use the service with parental or guardian consent. If we become aware of data from minors without appropriate consent, we may delete it.

Cookies

We use cookies and similar technologies for: (a) service operation (sessions, authentication); (b) remembering preferences; (c) usage analysis and platform improvement. You may disable some cookies in your browser settings, but this may limit functionality.

Your Rights

Under applicable law, you may have the right to:

• Request access to your personal data
• Correct inaccurate or incomplete data
• Request data deletion (right to be forgotten)
• Obtain a copy of your data in a portable format
• Object to processing in certain cases

Exercise of your rights may be limited where necessary for: legal compliance, dispute resolution, or protection of rights or legitimate interests. We will consider requests within a reasonable time and may require identity verification.

Third-Party Links

The platform may contain links to third-party sites. We do not control and are not responsible for their privacy policies and practices. We recommend reviewing the privacy policies of sites you visit.

Changes to This Policy

We reserve the right to modify this Policy at any time. Changes take effect upon posting on this page. Continued use of the service after changes constitutes your acceptance of the updated policy. Material changes may be communicated through platform notifications.

Contact

For questions regarding personal data processing and exercise of your rights, contact us through the website contact form or the address specified in the Contact section.